I have had a wonderful experience with Livingstone carers. I was quite nervous when my mum came home from hospital with a care package in place. From day 1, I felt at ease. Two carers came each time and quietly, respectfully and professionally looked after my mum. They have been a huge support for me too as I worried about taking care of my mum alone, just knowing they were coming each day was so reassuring.

I knew they would deal with any problem I may have had. They are brilliant at what they do, they are my heroes.

Overall Experience

Staff

Care / Support

Management

Treated with Dignity

Value for Money

I was very impressed by the standard of care. The carers were always respectful and polite. Their work was a high standard in most areas even when there had to be a change in staff to cover ongoing attention and reliability.

These lovely carers are wonderful. Always so caring and happy. They make my dad’s day. Such high standards. He is always beautifully clean and dressed. Nothing is too much trouble and they don’t look rushed. I could not have asked for any better care. They are all so amazing. 100% +

I can’t praise enough Livingstone Care Solutions excellent carers that went beyond to build up trust with a person with a terminal illness. They showed great skills and professionalism all way through.

Having this wonderful care company was a real blessing in our lives. They were so caring

compassionate and always professional. My niece trusted them completely she was

treated with such dignity. Their care was delivered in a calm, unhurried and gentle way. I

would hear them making my niece laugh which was a great comfort. The carers helped to

make the last few months of her life comfortable and more bearable. They also gave

comfort to us her family showing us great care. They enabled my niece to stay in her own

home for as long as possible.

Pivotal in managing to keep my sister at home, in her own magical space, at the end of her life, We cannot thank you enough. Caregivers were always tender, professional and empathetic and immediately become valued members of our family. Experienced, knowledgeable and always available day and night. My admiration and gratitude know no bounds. You are all amazing. Thank you.

Well, what can I say? I was very skeptical after seeing the CQC reports but was totally blown away by the service we received. Found everyone was so caring very very respectful, really couldn’t ask for better. Will definitely use it in the future if we ever need carers again.

Well done to the Manager and the team.

Since Livingstone Care Solutions took over my care package in October 2021 I have always found the entire team to be of an excellent standard. Very professional, always friendly and full of advice, they are a joy to be around. I cannot find words of sufficient value and praise that can reflect how lucky

I feel to have them care for me, led by an excellent Manager who always is in the field supporting her team and being a good leader. I wish I had found them earlier.

Livingstone Care Solutions provided end of life care for my dad at home after he was discharged from hospital. He wished to spend his last days and weeks in his own home with his wife and three daughters, and with the wonderful support of the Manager and their team visiting three or four times every day, over a period of nearly three weeks, he was able to do this.

We are all so grateful for the efficient and reliable care that dad received each day. All of the workers were cheerful and warm, always looking after him with great dignity,tenderness and humor! They also spent time with mum, building a trusting and supportive relationship with her too, which was a great comfort for her.

The team were sensitive at all times to dad’s needs as well as our family as a whole, werenever in a rush and were always willing to answer our questions.

We highly recommend this organisation to anyone looking for care in a similar situation.

Thank you!

How lucky we were to discover Livingstone Care. They have been wonderful. Each morning they arrive with a smile and dedication to take care of my husband’s needs with respect and love. He was always pleased to see them and enjoyed chatting to them. Also,they cared about me always checking that I could cope. In the last weeks, they called three times a day ready to help.